Privacy policy
Privacy Policy
Healthycorner.lk (“we”, “us”, or “our”) operates an online e‑commerce platform offering cosmetics and related products. We respect your privacy and are committed to protecting your personal data in accordance with Sri Lanka’s Personal Data Protection Act, No. 9 of 2022 (PDPA).
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you visit or use our website and services (“Services”).
By using Healthycorner.lk, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We collect personal data only when necessary to operate our Services.
a) Information You Provide to Us
You may provide personal data when placing an order, creating an account, or contacting us, including:
- Full name
- Email address
- Phone number
- Billing and delivery address
- Order and payment confirmation details
- Account login information
- Messages or inquiries sent to customer support
Providing certain information is optional; however, some features may not be available without it.
2. Sensitive Personal Data (Beauty‑Related Information)
You may voluntarily share limited personal details such as:
- Skin type or skin concerns
- Hair type or hair concerns
- Known allergies or ingredient sensitivities
This information is collected only with your choice and consent, and solely for product recommendations, addressing inquiries, or improving your shopping experience.
It is not used for medical purposes and is handled with additional care in accordance with the PDPA.
3. Information Collected Automatically
When you browse Healthycorner.lk, we may automatically collect limited technical data such as:
- Device and browser type
- Pages visited and interactions
- Cookies and similar technologies
This data helps us improve website functionality, performance, and security.
4. Platform Usage (Shopify)
Healthycorner.lk is hosted and operated using Shopify, a third‑party e‑commerce platform.
Shopify may process personal and technical data on our behalf for purposes such as:
- Hosting and operating the website
- Processing orders and payments
- Providing security, analytics, and performance monitoring
Shopify may use cookies and similar technologies as part of its services. Such data is processed in accordance with this Privacy Policy and Shopify’s own privacy practices.
5. Customer Communications (Online Channels)
If you contact us through:
- Website contact forms
- Social media platforms (e.g., Facebook, Instagram)
We may retain records of these communications to respond to your requests, process orders, provide support, and improve our services. Third‑party platforms operate under their own privacy policies.
6. How We Use Personal Data
We use personal data to:
- Process and deliver orders
- Manage customer accounts
- Communicate order updates and service messages
- Provide customer support
- Improve website functionality and services
- Prevent fraud and unauthorized activity
- Comply with legal and regulatory obligations
7. Marketing Communications
With your consent, we may send marketing communications such as:
- Promotions and special offers
- Product updates and new arrivals
- Beauty tips and announcements
These may be sent via email, SMS, or WhatsApp (where permitted).
You may opt out at any time by using the unsubscribe option or contacting us directly. Transactional messages related to orders will still be sent.
8. Payments and Order Fulfillment
Payments
Payments are processed securely via third‑party payment gateways. Healthycorner.lk does not store full credit or debit card details.
Delivery Partners
To fulfill orders, limited personal data (name, phone number, delivery address) may be shared with trusted delivery partners solely for delivery purposes.
9. Cookies & Tracking Technologies
Healthycorner.lk uses cookies and similar technologies, including those provided by Shopify, to:
- Enable essential website functions
- Maintain shopping cart and checkout operations
- Remember preferences
- Analyze website usage
- Improve user experience
You can control cookie settings through your browser. Disabling cookies may affect some website features.
10. International Data Transfers
We may use third‑party service providers whose servers may be located outside Sri Lanka (e.g., hosting, analytics, payment processing).
Where international transfers occur, we take reasonable steps to ensure that personal data is protected in accordance with the PDPA.
11. Data Retention
Personal data is retained only for as long as reasonably necessary to:
- Complete transactions
- Provide customer support
- Meet legal, tax, or regulatory obligations
- Resolve disputes
When no longer required, personal data is securely deleted or anonymized.
12. Your Rights Under Sri Lanka’s PDPA
You have the right to:
- Access your personal data
- Request correction of inaccurate or incomplete data
- Request deletion where legally applicable
- Object to processing in certain circumstances
- Withdraw consent where processing is based on consent
- Be informed about how your personal data is used
Requests will be handled within the timeframes and conditions permitted under Sri Lankan law.
13. Children’s Personal Data
Healthycorner.lk’s Services are not intended for use by children.
We do not knowingly collect or process personal data relating to children. If a parent or legal guardian believes that a child’s personal data has been provided to us, they may contact us using the details below. Upon verification, we will take reasonable steps to delete such data in accordance with the Personal Data Protection Act, No. 9 of 2022.
14. Complaints and Regulatory Authority
If you have concerns about how your personal data is handled, please contact us first so we may address your concerns promptly.
If the matter remains unresolved, you may lodge a complaint with the Data Protection Authority of Sri Lanka, established under the Personal Data Protection Act, No. 9 of 2022.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page with the revised effective date.
16. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
📧 Email: Help@healthycorner.lk
